Privacy Policy

Last updated: 23/04/2026

Farshore Sisters (“we”, “us”, “our”) is the data controller responsible for your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have under UK GDPR.
By using our website, you agree to the practices described below.

We take your privacy seriously and are committed to keeping your information safe, secure, and confidential.

Information we collect:

a) Information you provide directly
When you place an order, contact us, or use certain features on our website, we may collect:

Name
Email address
Billing and delivery address
Payment information (processed securely by third‑party providers)
Order details
Messages or enquiries you send us

We only collect the information necessary to fulfil your order or respond to your request.

b) Device Information (collected automatically)
When you browse our website, we may collect:

IP address
Browser type
Time zone
Pages viewed
Referring to websites or search terms
Basic analytics about how you interact with the site

This helps us improve our website and prevent misuse.

Why do we process your data?

We only process the minimum amount of personal data needed to run our website and fulfil your orders. Any information collected automatically (such as device details or browsing behaviour) is used solely to protect our website from misuse and to understand general patterns of how visitors use the site. This information is used for statistical and security purposes only and is not combined in a way that identifies you as an individual.

Your rights:

You have the right to:

Be informed
Access your data
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Request data portability
Not be subject to automated decision‑making

To exercise these rights, email us at Shop@farshoresisters.co.uk.

Legal Basis for Processing:

We process your data under the following lawful bases:

Contract — to fulfil your order
Consent — for marketing emails or optional cookies
Legitimate interest — to improve our website and prevent fraud
Legal obligation — for tax, accounting, and regulatory requirements

Sharing your information:

We only share your data with trusted service providers who help us run our business, such as:

Payment processors
Website hosting providers
Delivery/courier services

We do not sell your data to third parties.

International Transfers:

Some of our service providers may process data outside the UK (e.g., the US). When this happens, we ensure appropriate safeguards are in place to protect your information.

Farshore Sisters ships within the UK only. Our sister brand, Mama on a Budget (US), operates independently and has its own privacy policy.

Children’s Privacy:

Our products may include items designed for children (e.g., children’s pens or themed snowglobe cups), but our website and purchasing process are intended for adults.

We do not knowingly collect personal information from anyone under 18. If we learn that data has been collected from a minor without parental consent, we will delete it promptly.

Cookies:

We use cookies to:

Improve website performance
Remember your preferences
Analyse website traffic

You can accept or decline non‑essential cookies when you visit our site.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorised access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We may disclose your information if required by law or to:

Protect our rights
Respond to legal requests
Prevent fraud
Ensure safety

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to Shop@farshoresisters.co.uk.